Bicycle battery Panasonic
Frequently asked questionsFrequently asked questions
Which Panasonic battery fits my e-bike?
Panasonic batteries are found on e-bikes from Flyer, KTM, Kettler, Victoria and Raleigh, among others. Look at the label on your current battery for the type number and the voltage (26 V or 36 V), and search for the number in the search bar or the battery finder.
Then compare the position (in the seat tube or on the frame), the voltage and the plug with your current battery. All three must match. Not sure? Send a photo of your battery and of the label via WhatsApp.
My Panasonic battery is 26 V. Can I take a 36 V battery?
No. Panasonic had 26 V and 36 V systems, and the new battery must have the same voltage as your current one. For 26 V systems we have compatible seat-tube batteries of 468 and 520 Wh. For 36 V systems we have both compatible and original batteries.
Within the same voltage you can often take a battery with more watt-hours. But check the dimensions: a battery with more capacity is usually bigger.
Original Panasonic battery or compatible?
We sell both. Original Panasonic batteries include the STB series, as used on Flyer bikes. Compatible batteries come from E-Bike Vision, for 26 V and 36 V systems and for Panasonic Next Generation.
A compatible battery is made for one particular system. The product page says what it's suitable for and whether you need a separate charger or adapter.
Do you have a Gazelle with a Panasonic motor? Then look at Bicycle battery Gazelle.
Which charger do I need for my Panasonic battery?
Usually just your current charger, as long as the plug stays the same. If a compatible battery has a different charging socket, the product page says which charger or adapter you need.
Among others, we have the original Panasonic charger for SIB 2.0 and STB (36 V), and an adapter cable and car charger from E-Bike Vision for Next Generation. Never use a charger just because the plug fits: also check that the voltage matches your battery.
How soon will I receive my order?
Is the item in stock, and do you order and pay before 14:00 on a working day? Then it leaves the same day. Orders that come in later or at the weekend are shipped on the next working day. You always see the shipping costs at checkout; see our Shipping and returns page for the rates.
What if an item is out of stock?
You can't order an out-of-stock item straight away. On the product page, enter your email address and click "Keep me informed", adding a question if you like. We'll then let you know whether and when we can deliver it, and at what price.
What if the item doesn't fit after all?
You can return it within 30 days, even if you've already tried it. Returns from the Netherlands and Belgium are free; from other countries you pay the return shipping, unless we made a mistake. The item must be undamaged and come back in its original box. Email your order number to info@azparts.nl and within 1 working day you'll receive a return label (Netherlands and Belgium) or the instructions for your return. Our technicians check the item on arrival; after that we refund you.
How do I make my battery last longer?
Charge your battery at room temperature, between 10 and 25 °C, and never below 0 or above 45 °C. If you don't ride much, charge it at least once a month: a battery that runs completely flat can be damaged beyond repair. So never store it empty either, for example over the winter, and keep it out of strong sun and freezing cold.
What do I do with my old battery?
Never put it in household waste: that's not allowed, and a damaged lithium-ion battery can cause a fire. Hand it in at your local recycling centre or at a bike shop that takes part in a battery collection scheme (in the Netherlands: Stibat).




