Bicycle battery Giant
Frequently asked questionsFrequently asked questions
Which battery fits my Giant?
Look at the label on your current battery for the part number, for example 700000043 (EnergyPak 500, 3 pins) or 244M08GE001-1V (Twist). Search for it in the search bar or the battery finder.
No number? Then compare the position (rear carrier or frame), the voltage and the plug with your current battery. Not sure? Send a photo of your battery and of the label via WhatsApp.
What's the difference between a Giant EnergyPak with 3 and with 5 pins?
They are different batteries and not interchangeable. The EnergyPak 500 with 3 pins (700000043) sits on the rear carrier. The EnergyPack 500 with 5 pins (244M36500F-03V) sits on the frame and belongs to bikes from 2013 to 2016.
The charger differs too: for 3 pins it's the Giant charger 544M364A-10V, for 5 pins the GLI180A. So count the pins in the connector of your current battery or charger.
Which battery fits my Giant Twist?
The Giant Twist battery with part number 244M08GE001-1V. It fits, among others, the Twist Go Double, Comfort CS, Twist 1.1, Go Single, Elegance, Twist Sport, Twist Lite Single, Express and Twist Freedom. It comes in 26 V and 36 V: choose the same voltage as your current battery. A charger is included.
Original Giant battery or compatible?
We sell both. Original batteries come from Giant itself, such as the EnergyPak 500 and the Twist battery. We also have a compatible EnergyPak battery for the rear carrier, charger included.
A compatible battery is made for one particular model. The product page says what it's suitable for.
How soon will I receive my order?
Is the item in stock, and do you order and pay before 14:00 on a working day? Then it leaves the same day. Orders that come in later or at the weekend are shipped on the next working day. You always see the shipping costs at checkout; see our Shipping and returns page for the rates.
What if an item is out of stock?
You can't order an out-of-stock item straight away. On the product page, enter your email address and click "Keep me informed", adding a question if you like. We'll then let you know whether and when we can deliver it, and at what price.
What if the item doesn't fit after all?
You can return it within 30 days, even if you've already tried it. Returns from the Netherlands and Belgium are free; from other countries you pay the return shipping, unless we made a mistake. The item must be undamaged and come back in its original box. Email your order number to info@azparts.nl and within 1 working day you'll receive a return label (Netherlands and Belgium) or the instructions for your return. Our technicians check the item on arrival; after that we refund you.
How do I make my battery last longer?
Charge your battery at room temperature, between 10 and 25 °C, and never below 0 or above 45 °C. If you don't ride much, charge it at least once a month: a battery that runs completely flat can be damaged beyond repair. So never store it empty either, for example over the winter, and keep it out of strong sun and freezing cold.
What do I do with my old battery?
Never put it in household waste: that's not allowed, and a damaged lithium-ion battery can cause a fire. Hand it in at your local recycling centre or at a bike shop that takes part in a battery collection scheme (in the Netherlands: Stibat).



