Electric bike

A charger from the same system as your battery. Check two things: the plug and the voltage. There are many different plugs, such as the Bosch plug, a 1-pin RCA plug, XLR with 3, 4 or 5 pins and round 5.5 mm plugs. The product page of each charger states its plug and voltage.

A charger is usually listed with a higher voltage than the battery, for example 42 V for a 36 V battery. Never use a charger just because the plug fits. Not sure? Send a photo of your battery and your current charger via WhatsApp.

We sell both. Original chargers include Bosch, Bafang, Giant, Panasonic, Gazelle, Phylion and ION. Compatible chargers come from a different manufacturer, for example E-Bike Vision, and are made for a particular system, such as Bosch Active/Performance.

The product page says which batteries a charger is suitable for.

E-Bike Vision chargers and car chargers have a 4-pin XLR plug. With an adapter cable you connect them to a battery with a different socket. There are adapter cables for Bosch Active/Performance, Yamaha (PW-X, PW series, SE, TE) and Panasonic Next Generation.

Choose the adapter cable that matches your battery. The car chargers also come as a set with the right adapter cable.

Chargers differ in how much current they deliver, stated in amps (A): from about 2 A to 6 A for the chargers we sell. According to Bosch, the 4 A charger charges a battery faster than the 2 A compact charger. A faster charger only helps if your battery can take that current: with some Bosch batteries the battery limits the charging current.

The bigger your battery, the longer charging takes. Choose a charger the manufacturer specifies for your battery; the product page says which batteries it's suitable for.

Is the item in stock, and do you order and pay before 14:00 on a working day? Then it leaves the same day. Orders that come in later or at the weekend are shipped on the next working day. You always see the shipping costs at checkout; see our Shipping and returns page for the rates.

You can't order an out-of-stock item straight away. On the product page, enter your email address and click "Keep me informed", adding a question if you like. We'll then let you know whether and when we can deliver it, and at what price.

You can return it within 30 days, even if you've already tried it. Returns from the Netherlands and Belgium are free; from other countries you pay the return shipping, unless we made a mistake. The item must be undamaged and come back in its original box. Email your order number to info@azparts.nl and within 1 working day you'll receive a return label (Netherlands and Belgium) or the instructions for your return. Our technicians check the item on arrival; after that we refund you.

Charge your battery at room temperature, between 10 and 25 °C, and never below 0 or above 45 °C. If you don't ride much, charge it at least once a month: a battery that runs completely flat can be damaged beyond repair. So never store it empty either, for example over the winter, and keep it out of strong sun and freezing cold.

Never put it in household waste: that's not allowed, and a damaged lithium-ion battery can cause a fire. Hand it in at your local recycling centre or at a bike shop that takes part in a battery collection scheme (in the Netherlands: Stibat).